I have a workflow with a couple issue types (defect, problem, task and sub-task)
When a user hits the 'c' key to quickly create an issue I would like to have the issue type field to have focus in the create issue screen, so the user can use the arrows to choose the appropriate type and then easily tab to any other fields he needs to enter.
Currently it's the summary field that always gets focus.
When you say "focus," are you referring to where the cursor begins once you click "Create" or press the "c" key shortcut? I think that's what you mean, but please correct me if I'm wrong.
As far as I know, there isn't a way to do this by default using any kind of configuration. Whatever field is listed first in the Screen's configuration screen will be where the cursor appears first on the Create Issue screen. To make sure I was right about that, I tried adding the "Issue Type" field to the Create Issue screen and listed it first, but since it's already a required field for ALL issues, it's going to be on every Create Issue screen you create no matter what (just like the "Project" field).
In general on the Create Issue Screen, the "Project" and "Issue Type" fields are pre-filled based on the last issue you created or the last project you visited. For example, if you last viewed "Project A," the Project field will already be filled with the value "Project A." If you just created an a "problem" issue, the Issue Type field would be filled with "Problem."
There might be a way to do this programmatically or with some plugin, but if there is, I'm not sure what it might be. Sorry I couldn't be more of a help!
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs