Is there a way to find Jira Issue Due Date changes ?

[Ajita Kopparapu]

Is there a way to track due date changes in Jira. For instance, if a team member changes the Due Date on issues. I would like to see the timeline of changes so that I can generate a report for the management to review. 

Please let me know if there is a JQL query for the same as I don't have any experience in generating new scripts.

[Yuliia_Borivets__SaaSJet_]

Hi @Ajita Kopparapu 

There are two solutions I'd like to suggest for your case with due dates changes.

1. Built-in Jira history option. It will help if you are interested in a single issue changes.

Open the issue → Scroll down to Activity section → Choose History

2. If you need to create the report for the list of issues, check out Issue History for Jira app. My team developed it as a retrospective journal for every activity. Here you can filter by sprint, assignee, project, and choose any date range you need.

Just add the due date field to the grid columns.

Let me know if you have any questions.

[Fabian Lim]

Thanks for sharing @Yuliia_Borivets__SaaSJet_ 

[Ajita Kopparapu]

Hi, Thanks for the response. The app looks great. But it's complicated for me to install 3rd party app currently, which may not be an immediate solution. But I will refer back at a later stage.

I did explore the Jira issue history. This could be a time-consuming process as each project will have multiple issues. Is there a way to see the project history on a weekly basis or monthly basis? So that I can only pull out data for due date changes. That could be an easier solution though could be a bit of manual work.

[Yuliia_Borivets__SaaSJet_]

Hi @Ajita Kopparapu 

You can try it free for a monthly period to understand if it fits your request. Contact our support if you have any problems at support@saasjet.com

Regarding another solution, I'm not sure but you can try to pull out the data via REST API.

[Fabian Lim]

Hi @Ajita Kopparapu

Welcome to the community!

Out of the box you won't be able to. You have to use 3rd party apps. We were able to solve a similar issue using the eazybi reporting: https://community.eazybi.com/t/how-can-i-show-the-change-history-of-date-custom-field/2777

I suggest you trial the app and contact them with your specific request.

Regards

[Grzegorz Hołody]

Hi Fabian
does it work also with "default" due date not with custom field?

I got request form manager:

I would like to see report of tickets where due date was changed and see how it has been changed on the timeline.

[Mohamed Riza _ServiceRocket_]

Hi @Ajita Kopparapu , 

When a field in Jira is changed, this is recorded in the history of that issue. There is no out of the box way to track this in a report, however, you may be able to do this using scripting using the following API: https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/issue/changehistory/ChangeHistoryManager.html#getChangeItemsForField-com.atlassian.jira.issue.Issue-java.lang.String-