Is there a way to disable notification for a specific active user in jira ?


Is there a way to disable email notification for a specific active user in jira or making it inactive at project level.


Dipti Ranjan Behera

8 answers

1 accepted

1 vote
Accepted answer

Perhaps, you can create a role say 'listener' without adding this user. Configure your notification to send mails to only this role.

We leave users in the system so it does not delete their work when they are no longer working here... however there is no way to bulk remove from watchers so they get email updates as issues change...  a security issue

How about changing the email address of that active user to some invalid email address.

Hi Naren,

But it will flood my server logs with error .

Is there any other change instead of just changing user email.

what about turning it off at project level ?

0 votes

You need to redesign your notification schemes to exclude that user.

How common is it to want to exclude a particular user from notifications? 1,10,100,1000 users?

0 votes

:-) Rare. That's why you design your schemes carefully. In fact, an "invalid" email address is a far better approach, although you don't use an invalid one, you use a deliberately configured "dead" one. Any decent mail server can easily pick up "" and silently bin any email that arrives on that address.

Yea, but picking an invalid email address can cause server bounce messasges. Which if not carefully managed, creates issues, which notifies, which creates... In addition, the network bandwidth consumed by 500 users being notified and rejected, start out insignificant but could mount to be a PITA over time. fixing it at source would be a better route. Hmm, Blacklisting an outbound domain would be a good fit, then, users have their email accts disabled by setting, with being a match that is ignored. Let me just go do a bit of coding, and its done (

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,090 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you