Is there a way to disable CAPTCHA for a particular user in Jira?

Is there a way to disable CAPTCHA for a particular user in Jira?

4 answers

all or none

If possible would that not be a security whole?

I don't see why it would be a security hole for me as an administrator to designate one account to have captchas disabled. I am attempting to get authentication working for a service account to use the API, and having captchas turned on everytime my login attempts fail a few times is a pain because it means that any future attempts will definitely fail until I clear it.

If using the API would the password be correct everytime?

in theory, yes. I'm trying to configure a 3rd party application to connect to the API. Not really sure why I'm getting authentication errors, but the captcha is slowing my ability to debug the issue.

ahh I see.. hmmm.. I would 1st maybe use a dev instance, what is the 3rd party app?

Yeah, I probably should use a dev instance. I will try that today if my next attempt doesn't work. I'm trying to configure the new Hygieia Dashboard from Capital One.

I wouldn't say it is a security hole.. Plus you would turn it off if connected to Active Directory if it was being used for user management. So would depend on the use case.

But it is all or nothing if using JIRA to manage users

 

Tim, in your comment you mentioned that you were getting authentication errors and the captcha was being triggered for your service user.  Did you ever figure out why?  I am having the same problem (the password is correct for all requests).

having the same trouble. once every few months the captcha is triggered 

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