Is there a way to differentiate a Defect with D-XXXXX tags instead of IG-XXXXX

[Roy]

Good morning and Happy Friday Team!

I wanted to ask a question here, in Jira all the tags shows as IG-XXXX for my project, irrespective of whether it is an Requirement, Defect, Epic. 

 

[Nic Brough -Adaptavist-]

Yes, that's correct, the key of an issue is the key of the project it is in and the sequence, separated by a hyphen.

To be clear - these are not "tags", they are the unique human identifier for an issue.

If you want to use a different identifier for the project part of it, you will need to move the issues into a different project, one with the key you want to use.

[Roy]

Thanks Nic!

So, to be clear in Jira we do can't differentiate a Defect as D-XXXXX, a requirement as B-XXXXX, and Epic as E-XXXXX. All will show with the Project name which in our example is IG-XXXXX, irrespective of whether it is a Defect, or a Requirement or an Epic. 

[Nic Brough -Adaptavist-]

Correct.

Unless you put the issue types into different projects.

I'm going to take a guess that you've been exposed to a legacy system that keys things like that.  It wasn't a bad idea 25 years ago, but nowadays, people have recognised that an indicator of responsibility is far more useful to imply in a key.  In Jira, the project instantly gives you an idea of the team to talk to, so Atlassian chose that (the issue type tells the end-user nothing they don't already know!)

[Aron Gombas _Midori_]

If you want the issue type be part of the key, you could introduce your own "key" notion:

1. Create a read-only text type custom field called "My key"
2. Then write a little script with ScriptRunner that initializes this field after the issue creation by:
   1. Taking the first character of the issue type ("B" for "Bug", "E" for "Epic", etc.)
      1. Alternatively you can define a mapping from issue type to the character (e.g. "Bug" -> "D")
   2. Taking the numerical ID of the issue (like 10003)
      1. Alternatively you can define a sequence but that may complicate things
   3. Concatenate the two and write to the field

Bingo!