Is there a way to create issue use HTML link, the username and password is a settled account, but the reporter is another email different with the user name's email?

[Di Wang]

I want to report a issue use HTML link, and there must be have a Jira account, so the issue can create successfully, so I set a settled account for user to create issue use the settled account, but i want the reporter is my user's email address. is there a way to make the reproter is different from the settled account?

[JamieA]

You can override the reporter if you have the right project permission, but the reporter must be a valid jira user, not an email address.

But you could set a custom field called say "ActualReporter" to the user's email address, and continue using the generic account.

[Di Wang]

Hi Jamie:

can you sepicify what is the 'ActualReporter'? can you explain it to me。 My problem is my project use jira, so I want to reporter a issue from my project to Jira, but some user in my project havn't the jira account, so I used a settled Jira account to report issue to JIRA from my project, and if I use the settled account, the reporter is the settled account, and I havn't the right to modify reporter in jira, I only want to find a way to reporter a issue to Jira, and set the reporter is the user who use my project.

[Di Wang]

Do you know the meaning of I said? I want to resolve this problem very much, so I send four questions yesterday. I am not family with JIRA, if you have some idea, please comment. thank you very much.

[Di Wang]

$jiraUrl = "http://jira.intertechmedia.com/secure/CreateIssueDetails.jspa";
$jiraUrl .= "?pid=".$projectId;
$jiraUrl .= "&issuetype=".$issueType;
$jiraUrl .= "&summary=".urlencode($issueSubject);
$jiraUrl .= "&description=".rawurlencode($issueDescription);
$jiraUrl .= "&os_username=".rawurlencode($userName);
$jiraUrl .= "&os_password=".rawurlencode($password);
$jiraUrl .= "&priority=".$issuePriority;
$jiraUrl .= "&components=10290";

[Di Wang]

The last comment is the code in my project, the username and password is a settled account in Jira, and if I used this code, the reporter is the userName, but I want the reporter is the user who use my project.They havn't a jira account. I couldn't find a way to resolve this problem, make the reporter become my project's user. I havn't the permissions to modify reporter in JIRA， so I want find a way to make the reporter is my project's user, it can be the email address of the project user.

[Di Wang]

Hi Jamie:

if I set a custom field called "ActualReporter" use the email address, does the email address can get emailed back if there has some update?

thank you very much

[Di Wang]

I have another question, I don't know whether there has a API which can create user for jira like createIssue, and whether there has a API to getUser use the user's email address(if I give the admin permission). like this: (in the url) getUser? userEmailAddress(admin username, password....) I don't know whether there has a API like this, Do you know?

[Di Wang]

because my english is poor, thers has many mistakes in my sentence, so let you read it very difficult, if so, please forgive me. thanks

[JamieA]

Hi - you just need to append "&customfield_11111=" + escape("the@email.com")

[JamieA]

Hi Di -

Erm... I believe you can modify the notification scheme such that it will mail an email address specified by a custom field, although the custom field may need to be a User type. Take a look...

jamie

[Di Wang]

Hi Jamie:

thank you very much, I find how to configure user custom field value in jira.

And I have another question, Do you know how to create or add a JIRA user use API? If there has a method to create a JIRA account user API like create issue? I want to create a JIRA account like the code in my comment(the code create issue in the comment).

thank you very much~