Is there a way to create an event to send a cell phone text to a group from On Demand?

Trying to figure out a way to send a cell phone alert (text message) if a certain issue type is opened. We use On Demand and I am not sure of a way to set up an event to send a text message to a cell phone or if it is even possible.


2 answers

0 votes

Internally, no, nothing specific.

But you could set up a trigger to poke something into a remote service.  Although the most simple solution would be to use the standard event/notification to send email to a dummy account which could parse the content and relay it to your SMS provider.  (Guess who's done that before...)

0 votes

I'd create an Atlassian Connect add-on to listen for the right issue then use a service like Twilio to send out a sms notifying of the issue. 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,167 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot