Is there a way to create an event to send a cell phone text to a group from On Demand?

Beth Starr June 26, 2015

Trying to figure out a way to send a cell phone alert (text message) if a certain issue type is opened. We use On Demand and I am not sure of a way to set up an event to send a text message to a cell phone or if it is even possible.

 

2 answers

0 votes
Ralph Whitbeck
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 26, 2015

I'd create an Atlassian Connect add-on to listen for the right issue then use a service like Twilio to send out a sms notifying of the issue. 

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 26, 2015

Internally, no, nothing specific.

But you could set up a trigger to poke something into a remote service.  Although the most simple solution would be to use the standard event/notification to send email to a dummy account which could parse the content and relay it to your SMS provider.  (Guess who's done that before...)

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