I've setup a Zapier integration so that any new alerts in PagerDuty will create a new issue in JIRA for our Ops team to see.
Is there any way to automatically add a Label to these newly created JIRA issues? So the workflow might look like:
PagerDuty alert > new JIRA issue created > the "PD-Alert" Label is automatically added to the JIRA issue
Is this possible at all?
Solved this without expensive plugins for Jira enterprise V7.4.2:
1 Edit the workflow->"create transition" to add a post function to the create step.
2 (for some reason you cant edit label as a field directly) so add your label-name to a tmp custom field that is a text string.
3 add another post function that copied this field to the labels field
4 clear the tmp custom field value.
Use Jira Automation plugin, the Lite (free) version should work.
JIRA does not have a built-in feature for that, but I believe you should be able to achieve this with a custom script using the Script Runner plugin.
I've found a script to add labels automatically. Maybe you can customize that script.
Hope this helps
*This is a fix for Jira Service Desk*
I was able to solve this with a simple non workflow related workaround
Project Settings -> Request types- >Edit the request you want to add labels to -> Add a "Hidden" labels field with the label you need in "Preset value". This will ensure that when the issue is created, the label automatically gets added to a issue of that type.
This approach requires you to have the JIRA administrative rights. The main aim of this article is to help you achieve an organized, easy-to-maintain workflows in your JIRA instance thereby, reducin...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs