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Is there a way to assign a task to multiple users?

We have Developers that may work on a task together.  Is there a way to assign it to both?

5 answers

1 accepted

3 votes
Answer accepted

Hi @Kerry Wilson 

You cannot assign a single Jira issue (Task) to multiple users at a time.

Best approach is to break the main Task by creating sub-tasks and then assign those sub tasks within the team as needed.

My point is about logging time. Often is does occur that more than one user is working on a task. If in the sprint meeting it is said it takes a week, do one task - do the sub-task time entries than combine to get the real picture as in how much time is spent against the planned time for the whole task ?

Read the "Assignee" field as who is responsible for completing / progressing the task. If this is put on more than one person, it will end up in: "I thought, you were going to do it..."

Best

JP

Understood. However why can’t you have one owner and then people that are secondary/supporters. You don’t always want to break down a task into too many sub tasks.

User Stories need multiple roles like Product Owner, Business Analyst, UI, Tech etc. to work on it at the same time. 

Am I the only one that thinks that multiple task per role / resource are overkill and add additional complexity for users as well?

Like # people like this

You could see the "Assignee" of an issue as the person being responsible for it. What you can do, is creating a multi user custom field with the persons working on the issue. Still, one person is responsible (assignee). If you have many workers on an issue, who defines that the issue is done/finished?

Hi, Why we need multiple assignees for single stories because we have columns for Ready for QA. Whenever we estimate any task we estimate with testing time. So I want to assign tester in every user stories otherwise its difficult to manage multiple tasks for one particular feature. 

Like Jason Tew likes this

It's actually not difficult: Auto create a subtask for each tester, where he has to estimated his testing time. This allows also for easy checking which tester didn't submit his estimated. You can then sum up the estimated time on the single story.

Simply read the assignee of an issue as responsible contact for progressing the issue & the person to contact, if there are questions on the process of the issue.

Hii @Kerry Wilson 

As @Gikku said its right, but you can make custom field as multi user picker and then assign it to the screen of your project and when you want to assign a task to 2 or more users, you mention all users in that. And for sending notification you can add the custom field that you have made.

 

Best regards

This is somehow of a pain for me as we have a frontend developer and backend developer working in the same time and both are responsible. Assigning muliple people would be much more useful as they will also get the notifications regarding changes in the ticket. 

Sub-tasks do not solve the issue as it is double the work for me as PO. Maybe I would try to simple sub-tasks: create BE and create FE....but still would really love to assign multiple people.

You should try to automate the creation of subtasks, based on criteria you define in your issues. The assignee is the person responsible to move the issue to the next state. Who is doing this if more than one person is assigned? If there are two persons assigned they have to communicate with each other on either the work of the other one is complete or not.

I would always try to split up work until it can be assigned to a single person.

Just my 2c... 

Like Bodo Menke likes this

This is a constant problem for many in Jira, we need the ability to notify or assign more than one person to a task on occasion. Why does Jira keep giving responses to defend their position? I thought their role as developers was to listen to users and respond accordingly with new features? 

This is not a problem of Jira, but a problem of processes having more than one RESPONSIBLE person for a task at a time. Think about your processes, split a task to subtasks & you got the solution. And no, I’m not Jira, I‘m a customer. Mapping traditional processes to Jira often uncover the faults they have. Jira is a tool, which doesn’t make bad processes better...

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