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Is there a way to add a bunch of users to a group? We're using Cloud.

I need to add over 700 people to a few groups. I have their account names in a list. Is there a way to add them in bulk? (I don't want to have to add them one-by-one!)

I've seen some possible solutions for people on the Server version, but we're on the Cloud version.


John Wilson

3 answers

1 accepted

0 votes
Answer accepted

That was the answer we needed – submit an Atlassian support ticket with an attached CSV file. They will import it and upload it into your Cloud instance. It should have the form: 

user 2,confluence-users
user3,JIRA Users

I created the groups ahead of time. Don't know what would have happened if they didn't exist yet.

Hahahahaha is this still the most legit answer? 

Like # people like this

unfortunately yes.

Atlassian just doesn't care apparently

That isn't a very sustainable way to maintain a user-base. Atlassian, this is a great enhancement request to enable your Cloud users to maintain their users on their own. 

Like # people like this
Felipe Oliveira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 21, 2022


Felipe from Atlassian support here. Just wanted to share that we do make available an API endpoint for both Jira and Confluence to manipulate group assignments within the sites and thus making it possible from our customers to manage user group assignments on their own.


Like Aaron likes this

The Jira Cloud API link above is showing as deprecated, is there a newer link?

Tyler B [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 02, 2022

Hey all,

Felipe's link to the Jira API is still valid and up-to-date. One endpoint is now deprecated, but the rest of the endpoints are not.

It is also possible to provision users to groups in bulk using the user provisioning service offered with Atlassian Access. More details on user and group provisioning here and more about Atlassian Access here.

Like Aaron likes this
Kathy Barton
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 09, 2022

I've been a Jira admin for over 15 years now and it's amazing to me how many features we've had for years are disappearing. I wonder if the "don't &%^!@ the customer" banners at home office have come down. 

Like Katie McDaniel likes this

No, they have not. It has become abundantly clear that they will REMOVE any core feature that they think they can get away with pushing into the marketplace. Because, you know.. after the licensing fees, they want another cut.

Remove borders around a table in a wiki product? We used to be able to do that. Now, if you want to remove a border from a table once or twice a year, it will cost you extra.

Want a more robust search functionality? Not in the core product. You can input data and get a rudimentary search, but if you want anything fancy? Pay for it!

It's greedy. It's ugly. And it's exhausting. Not to mention, at some point, it will kill the company.

There's some discussion on another thread about a get together to celebrate the 20th anniversary of a feature request that is still "gathering interest"... It will be in 2024. Anyone interested can email me at I'm slowly working on things like an eventful page, etc. 

I'm hoping that maybe, if we can take a humorous jab at a clear problem, then maybe the issue will get recognized and Atlassian Mgmt will pull their heads out of their asses. 

If you have a scriptrunner try this...


import com.atlassian.jira.component.ComponentAccessor

def userUtil = ComponentAccessor.userUtil
def userManager = ComponentAccessor.userManager
final String groupName = "GROUPA" // the group you want to add users
def group = ComponentAccessor.groupManager.getGroup(groupName) // user names of the users to add
final List<String> userToAdd = ["USR1", "USR2", "USR3"]

userToAdd.each {
def usertoadd = userManager.getUserByName(it)
if (!usertoadd) {
log.warn("User: $userToAdd doesn't exist")


if (ComponentAccessor.getGroupManager().getGroupsForUser(usertoadd).contains(group)) {
log.warn("User: $usertoadd.username already in the group: $groupName")


if(!group) {
log.warn("Group: $groupName doesn't exist")

} else {

userUtil.addUserToGroup(group, usertoadd)
log.warn("User: $usertoadd.username added to the $groupName")



Sorry to necro an old thread, but this is exactly what I was looking for!

Many thanks for sharing :) 

Like Polina Semykina likes this


Please check out the CLI (Command Line Interface) tools from Bob Swift. It will allow you to perform many bulk operations for the Atlassian tools.


Looking at it. Thanks for the suggestion.

Thanks for the suggestion, Tony. Those tools may work, but they have a large cost at our level of licenses. 

I found a couple of other options. The best one was to submit a support ticket to Atlassian. They said to send them a CSV file with the usernames and Jira group names. From the support tech's email:

"The CSV should have the structure below:

user 2,confluence-users
user3,JIRA Users

I sent it to them, they imported them, and we're done!

Thanks Atlassian!

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