Is there a way to activate an inactive workflow that I would like to map to a project?

I've drafted a workflow for our service desk. This latter is for now inactive and I would like to activate it to apply the designed workflow for one project. What are the steps to make this workflow inactive to active?

2 answers

Select your project, click on workflow scheme and add the inactive workflow for the relevant issue types. This is how to replace the old workflow with the new one.

Or you create a new workflow scheme (with the new workflow) and replace the complete workflow scheme within your project.

Thanks Udo, I did select the project and add the new workflow, then went to publish to replace the current workflow with the new template. 

Can we have several workflows according to which requests (issue type) is pushed by the customer?

Sure, each issuetype can have an own workflow (per project). Just go to your workflow scheme and add a workflow just for one issuetype, repeat this for all other issuetypes (with different workflows if all should have a different one)

Glad I could help. But why have you accepted your answer?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,251 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you