Is there a way normal users can import issues from Excel?

I know it is possible to import from excel, but this option is only available to higher level administrators.

Is there a way I can make this option available to project admins for their specific projects?

We have to use an internal issue tracking system, however, this guy supports excel import/export... if there was a way I could enable this feature to project admins (without having to make them higher level admins and exposing system configuration) we could make Jira our main issue tracking system.

I guess an equivalent 3rd party plugin could do, but I don't know about any.

3 answers

1 accepted

How to import JIRA issues using CSV can be used once the Excel workbook is saved as csv.

For the benefit of people using Confluence, I put together How to allow users to import JIRA issues from Excel or CSV. For over a year, this technique has been used to successfully import hundreds of issues with over 80 separate imports logged. In this case, it was for importing QA test plans into JIRA after they when through a review process. The QA team found it easier to use Excel copy/paste/update until the plans were ready to be formalized as issues.

Could you elaborate on this? CLI is even more away from normal users...

No, it is not, hence my comment asking for clarification :) In my original question I make clear that I need this for normal Jira users (i.e. not Jira administrators, much less server administrators), normal users don't have access to the server command line interface. So unless Bob is implying that I have to write a program, or a Jira plugin, this is not a complete answer to my question, so I would like to read his thoughts on what he meant

Oh, no, the CLI is an independent program that can be run by any normal user. Could you please check the docs at

I mean a normal Jira user... not a normal server user... I mean the kind of user that just knows how to point and click on his browser, not the one that SSHs to the server with a server account

Yes David, the real normal user, who just knows how to click :) You can write a Wiki page and tell them how to invoke the command line tool. It is very very easy to use. There is no need to SSH to server and do anything. As long as the user's machine can connect to JIRA over http/https, the CLI will work. It uses SOAP/REST internally to connect and do the job. Just try it out, you will start loving it ;)


when i am trying to import csv file through wiki as per , it is throwing an error like "Error rendering macro 'cli' : Security restricted macro is not allowed. An edit restriction is required that matches the macro authorization list."

Please help regarding this....

1 vote
Joseph Pitt Community Champion Dec 20, 2012

I don't believe any exist. The only way I know of is the one in the documentation which requires you to logon with an administrator id. Another problem, unless they recently changed it, you need to have the file on a drive the JIRA server can get to which pretty much excludes you local hard drive.

Yes, you can import it from a well formatted comma separated CSV file. For details on how you do it please refer to this link below.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,097 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you