Is there a way for the admin to view all issues for all users on his dashboard?

I'm hoping to increase transparency throughout my company by being able to view all issues in a clear way directly on the dashboard. Is that possible?

3 answers

1 votes
Joe Pitt Community Champion Aug 10, 2015

As long as your id has at lease browse for the issue you can see it. Just being the admin doesn't give you access, you need to be added to the permission scheme in all projects and not excluded by any security level applied to issues.

But is there anyway to view this directly on your dashboard?

You can use the pre-defined gadgets (e.g. Favorite Filters) to create your own dashboard that displays what you want. Be aware that the filters apply the Permission Scheme of the projects so you may have to:

  • add 'jira-users' to the "Browse Issues" role so that everyone who have a JIRA Account can view the issues
  • Add 'Anonymous' to the "Browse Issues" role so that everyone can view it, even they do not have an account in your JIRA system.
0 votes

You can create and save a filter for "everything" (As Joe and Gabrielle have pointed out, you'll also need to make sure you have the rights to see all the issues).

Then you can use that filter to report on the data.

However, there's no chance of seeing "everything", mostly because it's utterly useless to you as plain issue data (and trying to show large numbers of issues in one place will pointlessly overload your server too). 

So, once you have your filter for everything, try meaningful reports on it - use the filter statistics gadget to get you numbers by project, type, status, assignee etc. Use the 2d statistics for more clever numbers.  Try the "assign to me", "watching" or even "filter results" gadgets (although the filter results is pretty useless with a filter for "all", it's rather good if you narrow it down to sensible questions like "all priority 1 isseues that are open and raised by upper management"

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