Is the "Approvals" button and Approval Panels new? How do I disable it?

Fran
Contributor
December 12, 2024

Hi there

Jira Cloud admin here.

I just noticed that there's a new button "Approvals" at top right of screen beside the Status button and the Actions button, as per screenshot

Clicking it opens something called "Approvals Panel" which I thought was a feature on Service Management.

I don't recall seeing this before. Is it a new feature in Jira that's just been rolled out? I certainly haven't enabled or changed anything.

Can I disable it? It's going to cause confusion with my users.

Thanks!

Screenshot 2024-12-12 at 13.20.11.png

 

 

5 answers

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1 vote
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Simon König
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December 12, 2024

Hi @Fran 

I am facing the same Issue.

Correct me if I am wrong, but I have looked into the last 3 Atlassian Cloud changes (Blog Posts) and it is not mentioned anywhere!

I am very annoyed because this is the second or third change they made without announcing it proper and no way to disable the new features (see the whole "create Teams" discussion!)

I will write the support about this and how they think this is a good implementation strategy. I will reference this thread.

 

Kind Regards,

Simon

1 vote
Marc - Devoteam
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December 12, 2024

Hi @Fran 

This is probably a new feature or a feature being tested.

I admin several instances and in none of them I have this yet.

I don't think you can disable this, contact Atlassian Support on this.

Hi but I think this is in replacement of viewing approvals on the comment level.

0 votes
Tomislav Tobijas _Koios_
Community Leader
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December 16, 2024

Hi,

This is a part of the experimental phase that Atlassian rolls out in some instances. It's not considered as EAP or Beta, but you can reach out to Atlassian Support and they can opt you out.

You can read more about this specific feature here: JRACLOUD-62053: Ability to add approval feature to JSW and JWM projects' workflows 

Cheers,
Tom

Tomislav Tobijas _Koios_
Community Leader
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December 16, 2024

Please note that I'm not a fan of these 'ghost rollouts' as well, although we never had any experiment features on client sites, only on our personal ones.

0 votes
Anurag_Sharma
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December 16, 2024

I have also noticed this today on our site, but don't recollect seeing any prior message from Atlassian regarding this. Hope they clarify on this soon.

0 votes
slucchesini
Contributor
December 16, 2024

I've also seen this. It's not documented anywhere, I don't even know what it does and it's now on full display on my whole instance for all Software projects.

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