Is that possible to track user all actions on jira

all actions means any action after user log into JIRA.

2 answers

0 votes

Not natively.

JIRA certainly doesn't attempt to track read activity.  That could potentially cripple it with load in any system with a lot of users.  Write activity is mostly the point of JIRA though, but because it's interested in issue tracking, not what people are doing, the records of writes are scattered, and they're mostly about changes to issues, so not everything is tracked.  Admin activity isn't tracked unless you turn on admin audits, and again, that's not 100% complete.

The best you can really do here is forget the application and read the access logs.  Easy to capture that if you've got a web-server in front of it (like Apache or nginx), and you can enable it in Tomcat I think

Hi Nic, thanks very much for your quick response, actually I am right to track the actions of users in log, and analyze the log to enhance report of JIRA, but currently not sure if all user actions recorded in log....

And we have Apache in front of JIRA....

Well, the apache access log will record each url requested by users (read and write), so that's what I'd use. It won't track their exact input or output, but it's the best list of pages hit you'll get.

As there is no built-in audit trail feature in JIRA, this comes down to a classical log processing problem:

  1. Increase the logging level to "trace".
  2. Also use the Apache or Tomcat access logs.
  3. Identify the patterns you are interested in.
  4. Do a lot of greps and processing on the logfiles.



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