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I want to run jelly based on the priority of issue.
Say - if an issue is Urgent and has not been updated in last 1 day, then Assignee should get an escalation mail.
If an issue is of High Priority and not been updated in last 2 days, then assignee should get escalation mail
How can i achieve this?
There's a standard answer for this - https://confluence.atlassian.com/display/JIRA/Jelly+Escalation
The whole point there is that you define a filter that specifically says things like, um, "priority = X and updated over 2 days ago".
i'd use filter subscriptions:
https://confluence.atlassian.com/display/JIRA/Receiving+Search+Results+via+Email - very flexible setup and will notify appropriately
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