Is it possible to restore a Jira Cloud issue that was accidentally deleted?

[Shaun Jackson]

We have an issue that needs to be restored in our cloud instance.  I am only really finding answers regarding this for server applications.  Since the instructions do not state if it will work for cloud or not, just trying to find a definitive answer.

[Joe Pitt]

Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting to restore an issue. Deleting issues will come back and bite you when it is the most inconvenient. I suggest closing with a resolution value of Deleted anything you want to delete. I implement a special transition only the project lead can execute and it requires filling in a reason field from a select list (such as entered in error, OBE, Duplicate, Other) and explanation text.

Missing issue numbers will eventually cause a question about what it was and why was it deleted even if it was done properly. Missing data always brings in the question of people hiding something that may have looked bad.

[Scott Theus]

@Shaun Jackson, unfortunately, no. Once it is deleted from the instance it is gone.

-Scott

[Shaun Jackson]

Thanks, appreciate the quick reply.