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Is it possible to report the number of times a status was hit on a project level?
Eg If I have a workflow of say Open/In Progress/Resolved/Passed Retest or Failed Retest/ closed
And through the life of the project I have 10 issues 2 of which initially fail retest and need to be sent back.
Is it possible to see at the end of a project when all issues have been completed and moved to ‘closed’ how many times the ‘Failed Retest’ status was hit during the project?
Nothing out of the box, you can accomplish this in many ways, 2 of which are:
1.) Create a custom field that increments for every transition on the desired status. You can hide this field on view screen but the value will still be there.
2.) Get the ticket history (via the JIRA API) and parse the result. I will use JIRACLI tool for this one.
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