Is it possible to rearrange the order of fields appearing on a Jira case?

 

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By "case", do you mean the Service Desk Request, or the JIRA issue behind it?

I mean on a JIRA issue view.

To an extent, yes.  If you look at the "issue type screen scheme", you will find a "screen" allocated for "issue view".  This gives an order of fields and what fields are available.

However, for the issue view, JIRA re-arranges some of them.  It pulls out dates into their own panel, system fields (description, priority etc), time-tracking and users and groups and so-on.  What's left it presented in the section for custom fields.

Do you know if it is possible to have a custom field pull out into its own panel? 

Only with code that can create the panel and pull the field into it.

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