Is it possible to rearrange the order of fields appearing on a Jira case?

 

1 answer

0 vote

By "case", do you mean the Service Desk Request, or the JIRA issue behind it?

I mean on a JIRA issue view.

To an extent, yes.  If you look at the "issue type screen scheme", you will find a "screen" allocated for "issue view".  This gives an order of fields and what fields are available.

However, for the issue view, JIRA re-arranges some of them.  It pulls out dates into their own panel, system fields (description, priority etc), time-tracking and users and groups and so-on.  What's left it presented in the section for custom fields.

Do you know if it is possible to have a custom field pull out into its own panel? 

Only with code that can create the panel and pull the field into it.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

143 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you