Is it possible to order new tickets in a Jira board to "most recent" by default?

[Rui Passos]

Tickets are organized on the Jira board by the oldest, is it possible to have the most recent on top always by default? Something liker ordering from A to Z  or Z to A. Thanks

[Bill Sheboy]

Hi @Rui Passos -- Welcome to the Atlassian Community!

That is possible for a company-managed project's board, where the project admin / filter owner can change the ORDER BY for the board's filter to what is needed:

https://support.atlassian.com/jira-software-cloud/docs/jql-keywords/#ORDER-BY

However if that is done, you can no longer drag-and-drop issues on the board or backlog to change their ordering.  The filter must be ORDER BY Rank ASC for drag-and-drop to work.

If you are using a team-managed project, the board filter cannot be changed, and so the ordering cannot be changed.

Kind regards,
Bill

[Jovin]

Hey @Rui Passos

You can order your tickets by absolutely any criteria you wish! What you'll want to do is:

1. Go to the ...  in the top right of your board view, then choose "Configure board"
2. On the General tab you can then find your filter about half-way down the page and click the link "Edit filter query"
3. By default it's probably something like
   project = CSM ORDER BY Rank ASC
4. You can then change that to instead be (for your specific criteria)
   project = CSM ORDER BY key DESC

This change will order it by the key (CSM-1, CSM-2, CSM-#) but descending order, so the biggest/most recent is first (CSM-3, CSM-2, CSM-1).

[Nicolas Grossi]

@Rui Passos Welcome! Are you referring to a dasboard ? Ig so, what gadget are you using ?

Commonly gadget are based on filters and you might try to sort the filter that the gadget is using ?

HTH

Nicolas