Is it possible to log time via a negative amount to make an offsetting adjustment to a work log entry?

We are using both JIRA work logs and Tempo worklogs to record time against specific accounts. The data from Jira via Tempo is exported and will be loaded into our business system. The developer on this project said to us if the worklog entry is incorrect (they log 40 hours instead of 4 hours), we cannot change the original work log but instead must make an adjusting worklog entry. (Accounting Journal entry). In order to do what they need - I would have to enter a work log of -36h but JIRA and Tempo do not accept a negative time value (which I know in MOST cases does not make sense). Do you have a recommendation on what we could do to offest too much time associated with an account if we cannot edit the specific worklog directly?

2 answers

1 accepted

2 votes
Ahmad Danial Atlassian Team Apr 29, 2013

Hey there, estew.

JIRA by default does not accept negative values when you log work against an issue. It is the validation that is being set for the Time Tracking fields. Anyway, how about you remove the logged work from the History tab and try to log in the correct time again? Have you considered that?

Warm regards,

Danial

Thanks Danial - I can easily fix it on the JIRA side it is the accounting side that needs the adjusting time. I will live with a manual adjustment for now.

Ahmad Danial Atlassian Team Apr 29, 2013

Hey there again, estew.

You are most welcome. Glad to be able to share my thoughts on this. Hope the manual alteration will work on your side. Good luck!

Warm regards,

Danial

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,305 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot