Is it possible to have the custom field of User Picker to default to unassigned?

Is it possible to have the custom field of User Picker to default to unassigned?  If it contained the value of unassigned would it then show up on the main issue view screen?  I have to add some of these fields for auditing purposes and would like them available in that view.  Fields only showing when populated is not great UX if it is something you use frequently in that view like "story points".  I understand there are keyboard shortcuts for everything, but I would like to be able to customize.

2 answers

The value "unassigned" is special for the system field "Assignee". This value cannot be selected for any other User Picker field, even not for "Reporter".

If you just need to have any value select, so that the user picker field gets visible, then you could create a dummy user "unassigned" or "none" that will be pre filled by a workflow change (or some scripting).

That was my first thought...none before unassigned to avoid confusion.  Still not a great fix and may be easier to just have them live in the side panel where i can actually surface what I want.  To not have control of what is in the main issue view screen doesn't make sense.

I guess the other trick would be to train my users to use the . shortcut key that quickly brings up the field editor and modify the field.  I will be changing Mr. Unassigned to be Mr. NONE

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,151 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you