It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Currently our login screen only shows the GoogleApps login button, and the fields for entering a My Atlassian account. I would like to not require external people to create a My Atlassian account just to log into our ticket system.
Hey Caleb,
To clear that up, the login info on your page isn't for My Atlassian, it's for your specific JIRA instance. Unfortunately it's not possible to remove these login fields from that screen. If a user does not have a Google account on your domain, they need to have an account within your OnDemand instance in order to login. Alternatively, you can allow users to create tickets anonymously via the link that Ricardo posted.
Cheers,
-dave
Hi Caleb
I believe this documentation might help: https://confluence.atlassian.com/display/AOD/Managing+anonymous+access#Managinganonymousaccess-EnablinganonymousaccessinJIRA
Best Regards,
Ricardo Carracedo.
No, with GoogleApps login enabled there are only two options to login, the GoogleApps button and the My Atlassian account field :( . Trying their Jira username in that field does not work.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreHey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.