Is it possible to display the Priority field in the Customer Portal list of open requests?

[Bob Rogers]

In the Customer portal, the list of Open Requests has columns for Type, Reference, Summary, Service Desk, Status, Requester.

Is it possible to customise these columns and in particular add a column for Priority?

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[Jack Brickey · Accepted solution]

this is not possible at this time. you can vote for JSDSERVER-3387 or the cloud version JSDCLOUD-3387

Suggest someone accepts this answer so that others don't continue to get confused by this thread.

[Bob Rogers]

Thanks for the feedback, Jack.

[Girish.K]

Hi Bob,

Yes you can add whichever columns you need to display in Customer portal but make sure it is optional.

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[Jack Brickey]

Hi Girish, 

your answer appears to illustrate how to add a field to request creation screen and not to the Open Requests screen as Bob was, i think, referring to. Also, why do you indicate to "make sure it is optional"?

[Piotr]

how can i do it? How can i add new column in requests list on customer portal?