Is it possible to assign more than one assignee for a ticket(EPIC/Story/Task/Bug)
Actually here my doubt is for a single ticket 3 developers are working. For that need to create 3 different tickets for same work
Hi @SivaKumaran ,
welcome to the Atlassian Community!
No, the issue has only one assignee. I feel this is the right thing, because you want to know, who is responsible for the delivery (= assignee). Only one person, shared responsibility usually doesn't work.
You can handle this situation more ways, but I believe the most common one is to create (or let your team create) Sub-task for each developer (because they don't do exactly the same work on the issue).
Sub-tasks are not usable for Epics, Epics are large bodies of work that should be broken down into a number of smaller tasks, the usual hierarchy is:
I would recommend you to go through the Agile Couch, there are many useful information, how to handle different situations...
There are a lot of questions/answers/discussions about this topic here on the community. More workarounds are possible, so maybe one of them will help you. Please go through them:
Even though some of them are older, the situation is basically still the same...
"we need to assign more than one assignee for a ticket"
No, you do not. That statement is wrong.
By all means, add something that says "other people to talk to about this issue" - a group picker, a multi-user field, even a label. But you should only ever have a single human assignee.
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