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Is it possible to assign more than one assignee for a ticket(EPIC/Story/Task/Bug)

Is it possible to assign more than one assignee for a ticket(EPIC/Story/Task/Bug)

Actually here my doubt is for a single ticket 3 developers are working. For that need to create 3 different tickets for same work

1 answer

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Answer accepted
Hana Kučerová Community Leader Feb 06, 2021

Hi @SivaKumaran ,

welcome to the Atlassian Community!

No, the issue has only one assignee. I feel this is the right thing, because you want to know, who is responsible for the delivery (= assignee). Only one person, shared responsibility usually doesn't work.

You can handle this situation more ways, but I believe the most common one is to create (or let your team create) Sub-task for each developer (because they don't do exactly the same work on the issue).

Sub-tasks are not usable for Epics, Epics are large bodies of work that should be broken down into a number of smaller tasks, the usual hierarchy is:

  • Epic -> Story -> Sub-task
  • Epic -> Task -> Sub-task

etc.

I would recommend you to go through the Agile Couch, there are many useful information, how to handle different situations...

Hi @Hana Kučerová 
Thanks for the response
It helps

But we need to assign more than one assignee for a ticket

"we need to assign more than one assignee for a ticket"

No, you do not.  That statement is wrong.  

By all means, add something that says "other people to talk to about this issue" - a group picker, a multi-user field, even a label.  But you should only ever have a single human assignee.

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