There are a few solutions for allowing multiple assignees to issues.
There is also a great article available here on a similar topic with some additional examples:
How do you let them both log time on it?
To really be honest I have never had this issue of not knowing who was responsable for what. Even if 2 people had the same task assigned to them.There is usally a lead that assumes the respnsability and has better knowledge of the task even if it branches off to several other people.
Therefore I would like this feature added in Jira Agile! :)
Yes but how do I track the the time that those 2 or 3 people spent on the same task? I duplicate the task right?
No, let them both log time on it. Doesn't matter if it only has one assignee.
(And I agree with Joe - it's actually critical that an issue has a single responsible person. Think of the basics: "It went bang, who do I shout at?". With more than one assignee, people start ducking. And you get "I thought X was working on it". You have to be clear that it's a single person)
Assignee could be split into 2 fields as a core Jira feature: Lead assignee and current assignee. That way the person responsible is always Lead assignee but the current assignee could be e.g. 5 people at different stages of the ticket.
To make this more than just a custom field, each of the 2 fields should have Jira native support in reporting and backlog summaries so that workload can also be balanced.
Any reasons this is not a good suggestion?
i dont thing it is posiible to assigne one task to multiple user but work around you can do this
check the this document
some more help you can get from here
some onle already issue raised with atlassian here
Absolutely right, the assignee is a single user field and you simply can NOT assign an issue to more than one person.
This is by design and the request to "fix" it is rightly closed. The other two links Rambanam gives you are pretty much the best ways to indicate you've got more than one person with current responsibility for an issue.
We can create "Secondary Assignee" custom field and add another user to that.
Also, configure workflow post conditions to send notifications for the user in "Secondary Assignee" field.
Even though it is not the perfect answer you might be looking for, but if you have ScriptRunner or Automation for JIRA plugin, there are a lot of features you can do with this.
We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs