I am trying to restrict the view of GroupM on tickets within the project based on the value of custom field 'Client'.
If Client is not ABC, ticket can be viewed by anyone including GroupM users
If Client is ABC, All users except GroupM are able to view the ticket.
I was able to configure Issue Security successfully before similar to this but its the other way around - if Client is ABC, only GroupM can view the ticket. If Client is not ABC, anyone can view the ticket.
I am trying to find out if there is a way for me to reconfigure the issue security scheme I have setup to use except GroupM instead of only GroupM when the Client is ABC.
Thanks in advance for any help :)
Hi @Sha A_ ,
There is no direct way to achieve this. But manually you can do my making use of Issue Security schemes.
That's still the same problem.
Let's say you've got several groups of people, all of whom have "browse project"
Security schemes let you say "only group X can see this issue when security level is set to Y".
But Sha A wants to be able to say "Group X can NOT see the issue when security level is set to Y".
With both permissions and security levels, the only way you can do that is to say "groups A, B, C, D ...... W, Y and Z can see it" - leaving X off the list. This gives you the problem that if you add a new group who should be able to see the issues, then you have to amend the scheme every time!
Thanks for the suggestion. I think it would be possible if we only have a few users/ groups. The project is open to all who has access to jira and we have around 50+ groups.
I agree with @Nic Brough _Adaptavist_ as it may be a very tedious process to maintain just for 1 project.
Thank you though 🙂
Hi @Sha A_
One more turnaround if your project uses project roles in the permission schemes rather than groups directly, then
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