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Is it possible to add email replies with subject line change as comments in jira?

we have rare scenario that, when someone send an email that will be creating a new ticket in jira and anyone send reply to the original email they are changing the subject line and reply to the original email, this will added as a new ticket instead of adding as a comment to the original ticket.

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Is it possible to add email replies with subject line change as comments in jira instead of creating new ticket. Please suggest any solution for this.

 

Thanks in Advnace

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