Some of my BA's reported to me today that this capability is missing from the "More" menu on a JIRA issue. It does appear to be gone, but I don't see any updates to this documentation page. I've suggested to them that they capture a screenshot through other means and hit CTRL-v in the Description field to paste it (which also yields an attached image). We're on Windows using Chrome or IE11.
I can attach files; it is the attach screenshot option that is missing.
This is actually a new feature that was just released for JIRA Cloud. Here's the steps to attach an screenshot to an issue:
1. Attaching a Screenshot via File picker:
1.2 Attach File
1.3 Select save image
2. Attaching Screenshot from clipboard:
2.1 Take Screenshot in clipboard:
2.1.1 MAC: *Control + Command + Shift* (*3* or *4*) to take screenshot
2.1.2 Windows: *Print Screen* or *ALT + Print Screen* to take screenshot
2.2 Use paste directly on issue view screen (you just need to open the issue):
2.2.1 MAC: Command + V
2.2.2 Windows: CTRL + V
This is intended to reduce the number of steps necessary to attach screenshots to a page. Here's a documentation on [Attaching Screenshot|https://confluence.atlassian.com/display/JIRACLOUD/Attaching+a+Screenshot].
@Rodrigo Sogari [Atlassian] - I agree with the others, pasting from clipboard is not discoverable as-is. Especially since it works when you've opened the issue but doesn't work from the Agile Board. The workflow when using Agile Boards is now more clunky than it was if you want to paste from the clipboard.
Poor implementation of a new feature.
Not only is it not documented in the updates but. You now have to click to open an issue in a scrum board before you can add an attachment. Before all you had to do was use the short cut key "." then attach screen shot, or use the dropdown in the sprint board. This feature is a step backwards and has confused my customers so much I may have to stay with 6.4.11 until you get it fixed.
We have just upgraded to 7.1.2 and discovered the attach screenshot is removed. I have tried repeatedly in Firefox and Chrome to execute the 'improved procedure' and it simply does not work. Dragging files to the issue screen also does not attach them - with the PDF's they just open in the browser.
There is no way this is better than what we had before, i'm surprised Atlassian let this one slip through.
Please fix and re-enable the menu options. By all means keep your alleged 'improvement' there as well but for lots of us it simply does not work.
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