Irrelevant Error coming when trying to update approved test case

Chetan Shringi October 24, 2024

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Irrelevant Error coming when trying to update approved test case

 

Internet is well connected and still the same error is coming every time.

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Marc - Devoteam
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October 24, 2024

Hi @Chetan Shringi 

Welcome to the community

I think this might be related to the workflow and the status the issue is in.

It looks like properties have been set on the workflow status, the test is currently in. Certain roles, groups and or users could be excluded from editing.

use-workflow-properties 

 

Chetan Shringi October 24, 2024

But the error message shown is not correct. We need more specific error message for this restriction.

Marc - Devoteam
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October 25, 2024

Hi @Chetan Shringi 

If you want this, raise your issue via Atlassian Support

Do be aware that this is a forum for Atlassian entousiasts, but not official Atlassian Support.

Chetan Shringi October 25, 2024

Thanks a lot for your inputs. I'll raise this with support team.

Appreciate your help.

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Pratibha Andukuri October 29, 2024

Hi Chetan,

Can you please share any workaorund/solution you received on this issue please.

I am encountering the same error although i have the administrator access.

Thanks in advance

Pratibha

Chetan Shringi October 31, 2024

Hi @Pratibha Andukuri 

You can move the test case to 'In Progress' or any other status you have in your workflow. You will be able to update the test case.

Hope this is helpful.

Thanks

Chetan

Like Pratibha Andukuri likes this
Pratibha Andukuri November 1, 2024

Thank you Chetan. This has resolved the issue. 

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