Internal Server Error when adding a user which existed before

[Oliver Lipkau]

I get the message bellow as a 500 response when I try to add a user to my Jira server which already existed before, but was deleted. The user is created even though the server responded with an error.

The request failed. We're not sure what went wrong. Try again and if the problem persists, contact Jira support.

Here is a sample call:

POST /rest/api/latest/user HTTP/1.1
Host: https://powershell.atlassian.net
Authorization: Bearer XXXXXXXXXXXXXXXXXXXXX
Accept: application/json
Content-Type: application/json

{
  "displayName": "test account",
  "notify": true,
  "emailAddress": "test@me.com",
  "name": "testaccount"
}

What can I do about this?

[Rambabu Patina _Appfire_ · Accepted solution]

Hi @Oliver Lipkau , Able to reproduce the problem. There is a similar issue created at JRACLOUD-68249, you can add your findings/comments. Otherwise please contact Jira cloud support. Thanks.