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Sharing a Jira Software project with a customer and working on User Stories, I would like to be able to restrict certains comments that they are visible only to the development team, and not to the client.
The feature that seems to suit my use case is available on Service Desk, but perhaps there is a workaround for Jira Software ?
Thanks for all your answers, does it means that basically each users group can see its own sets of comments ? Is my understanding correct ?
Having enabled "Check under JIRA Settings > System > General Configuration for "Comment visibility" make sure it's set to "Groups & Project Roles" and not "Project Roles only", however the functionality seems not to be here:
When you limit to a project role it is only for the users in that role in the issues project. We added a roles to projects for users to use in this way but the downside was that we had to maintain permissions for those roles.
I don't know of any way to default to a particular group.