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Integrating ServiceNow with Jira using OAuth 2.0 authentication.

K AKSHAY SAGAR
K AKSHAY SAGAR
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February 14, 2025

I am trying to integrate ServiceNow with Jira using OAuth 2.0 authentication with the help of Jira spoke. I am also getting the access token and refresh token. Problem is when I am trying to hit the Jira, it is giving 401 error with the error message as "client must be authenticated to access this resource".

If anyone knows what's the solution is for this problem, please let me know.

 

Thank you.

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Marc - Devoteam
Marc - Devoteam
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February 14, 2025

Hi @K AKSHAY SAGAR 

The user from servicenow you are using for this, does this user exist in Jira and does it have a license assigned and the correct permissions?

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