Integrate jira service desk with confluence Edited

I  integrated jiraservice desk with confluence then i can link a confluence space to jira service desk project by using knowlegebase side bar in jira service desk.I created  link and space from jira service desk project to confluence space using OAuth (impersonation) authentication but I can not create link in OAuth authentication.

1 answer

Hi Indra,

You stated you cannot create a link in OAuth Authentication.  Do you get an error and if so can you provide a screenshot of the error?

Also, reproduce the issue and then check the JIRA_HOME/log/atlassian-jira.log to see if you can find an error at the time the issue occurred and paste that here as well.

In the meantime, check out this posts from others who ran into a similar issue and resolved it:

Cannot create an OAuth Application Link with either Confluence or Stash. What could be causing Outgoing Authentication to always displays error?

In addition, you can also review the Application Links Troubleshooting Guide and review the OAuth section.



Hi Branden,

                   I get below Errors
In Jira:
2017-08-24 15:29:50,610 http-nio-8085-exec-13 ERROR admin 929x6762x1 19gxi2v
/rest/servicedesk/1/servicedesk/HTC/kb/create-space [internal.api.applink.BaseAppLinkResponseHandler] Applink request has returned an error with status code 401:
{"message":"Client must be authenticated to access this resource.","status-code":401}

In Confluence:
execute You do not have an authorized access token for the remote resource.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 14, 2019 in Jira

Updates to give you visibility into what's coming in Jira Server and Data Center

Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...

670 views 1 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you