Instructions for configuration/usage of the JIRA content pack for Microsoft Power BI?

A new content pack for Power BI was announced on a blog post today but there doesn't seem to be any guidance as to what it tries to do or how to configure it.

For example, it appears to try to query for every issue in the JIRA instance via the REST API. I have a limited test case i'd like to start with, so how do i change that behavior?

7 answers

2 votes

Are you using JIRA Cloud? According to the labels on your question, you don't.

There is a comment from the MS guys telling:

Hi Stephen, are you using on Premises JIRA or the cloud service? Currently the content pack will work only with the cloud version.

Interestingly, the Atlassian blog post does not make any mention about cloud vs. server, and they allow commenting, either.

I'm not using JIRA Cloud but I do have external access setup via HTTPS, have the REST APIs enabled and used Basic authentication with an account with view rights to the issues in the system.

Not the best circumstances but ok to take a look to start.

The comments also have links to a Power BI desktop template that matches what is on the site so I'm going to take a look at that as well.

Jack Brickey Community Champion Oct 24, 2016

yes. cloud only. I have it up and running now and seems pretty powerful albeit not overly intuitive at the moment.

0 vote
Jack Brickey Community Champion Oct 21, 2016


I saw the same and am giving it a try now but getting stuck early. Likely partly because it is new and partly because it is MS. In any event I set up the connection and it started importing (a few minutes) but then nothing. According to documentation it was going "to automatically create an out-of-the-box dashboard, report, and dataset with data from JIRA.". No sign of that yet. I will update here as I learn more.

Here is the doc I'm reading.

I let the package run late at night and it seems to have "worked" as it loaded enough data and build the report and dashboard.

The blog post on the Power BI side is much more active as they actually have comments enabled there...


One of the interesting things is that there is a template pack for the Power BI Desktop edition and that allows for the queries to be edited.

I'm going to try that out later on.

0 vote
Jack Brickey Community Champion Oct 21, 2016

thanks. maybe that is the issue for me. the "importing data" pop up disappears so I assumed it completed but maybe not. Will look at it later and see. Good luck!

Yes, the "importing data" message does not indicate that it's working or not. I noticed that the "dataset" in the left side pane is grayed out when it is trying to load.

As I'm admin on the JIRA side, i saw the activity in the log and figured out that it was querying for issues 500 at a time and trying to get through the entire set.

Got the content pack all up and running. I'm using it to create reports on JIRA Service Desk. But I cannot find the Organizations field anywhere. So hard to create reports based on customers, which is what I need. Also not getting my custom fields.

Any updates on this Content Pack planned?

What are the steps for downloading the JIRA content pack to Power BI desktop? I'm already set up with the content pack in the Power BI service, but can't seem to get the .PBIX file. 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

696 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you