Instructional text to JIRA workflow step?

Is it possible to add isntructional text to a JIRA workflow step? Our workflows are somewhat complex, and i want to add instructions to the assignee so they know which fields they're supposed to fill out, and what the next step is.

THe way i have it currently implemented is to use a post function to update an "instructions" field. That works OK - except the activity log gets very messy because it's capturing all these instruction text updates! Is there a better method?

thx.

Also, unrelated...is there a way to have a workflow step timeout with On-Demand? After an issue is waiting for 30d or more on a particular step, we want to send a notification, or move it to timeout step.

Thx (again).

-J

2 answers

Take a look at https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit and the HTML custom field. As far as the second question - you could use a subscription on a search: https://confluence.atlassian.com/display/JIRA/Receiving+Search+Results+via+Email

Daniel has said roughly what I would for the first question, and got you started on the second. You might also want to look at https://confluence.atlassian.com/display/JIRA/Jelly+Escalation for the second as well - that does automatic updates/reminders from searches.

To my (limited) understanding, we can't run Jelly scripts in on-demand correct?

Try this: https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.jjupin

You can:

1/ Hide fields that are not necessary, do validation before submitting the info.

2/ put messages on each field, with http://confluence.kepler-rominfo.com/display/JJUPIN/lfShowFieldMessage

3/ Resolve your time-out problem using services.

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