Is it possible to add isntructional text to a JIRA workflow step? Our workflows are somewhat complex, and i want to add instructions to the assignee so they know which fields they're supposed to fill out, and what the next step is.
THe way i have it currently implemented is to use a post function to update an "instructions" field. That works OK - except the activity log gets very messy because it's capturing all these instruction text updates! Is there a better method?
Also, unrelated...is there a way to have a workflow step timeout with On-Demand? After an issue is waiting for 30d or more on a particular step, we want to send a notification, or move it to timeout step.
Daniel has said roughly what I would for the first question, and got you started on the second. You might also want to look at https://confluence.atlassian.com/display/JIRA/Jelly+Escalation for the second as well - that does automatic updates/reminders from searches.
1/ Hide fields that are not necessary, do validation before submitting the info.
2/ put messages on each field, with http://confluence.kepler-rominfo.com/display/JJUPIN/lfShowFieldMessage
3/ Resolve your time-out problem using services.
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