Installing addon for JIRA Edited

Recently i tried to install an add on for JIRA and get this error

The add-on you are trying to install is only available for Atlassian Cloud.



I install it by pasting the url atlassian-connect.json hosted by my computer and using ngrok

I can install it through my own JIRA site, however ,when i install it to my company JIRA site , it has that error. 


Edit : I think that because my company using JIRA Server which only accept addon built using Plugins2 with jar files... , and i'm using JIRA Cloud.

Is there anyway to convert the addon build for JIRA Cloud to install for JIRA Server

1 answer

2 votes
Tarun Sapra Community Champion Aug 10, 2017


You can't convert an add-on meant for cloud into JIRA server. Because both provide different frameworks for development of add-ons. 

Cloud addons use "Atlassian connect" framework which is different from the framework Plugins2 used by the addons for JIRA server.

Best way to check an addons availability is to check on atlassian marketplace, if it's available for cloud and jira both or not.

ALso, install the plugin via the "manage addons" section using UPM which autoinstalls the plugins and thus makes it easy for the admins.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

344 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you