Insight and Bar/QR-Code Scan

[Julien GERARD]

Hello the community,

I'm evaluating Insight and Discovery.

This product seems very good but it lacks one big thing for our Service Desk Team : the ability to scan qr or bar code to inventory or to do some actions from the scanning.

Am I missed something?

Do you use insight and be able to found any solutions to achieve this need?

Best Regards

Julien.

[Yinon Negev]

Hi Julien.

      We do not have a Scanner in Insight, but our Partner, Rightstar does offer this functionality, using a Barcode Scanner to update Insight Object Schemas.

You can read more about Rightstar's solutions here.

Cheers,

Yinon

Team Riada

[Julien GERARD]

Thanks Yinon,

I'm going to check this solution

Julien

[Andrea C]

Does this still exist? I find the Rightstar website very confusing. Is there an alternative?

[rautorino]

https://marketplace.atlassian.com/apps/1219263/scanstar-for-insight-and-jira?hosting=cloud&tab=overview

Hopefully this helps.

[Slater II]

Is there any alternative QR scanning apps besides Rightstar?