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Increase single line text field limit

Deleted user Aug 02, 2020

Hello all,

How to increase single-line text field characters limit?. Currently, we are able to add only 255 characters in it, we want to extend it to 1000 characters. Is it possible?.

Thanks in advance,

CH

2 answers

2 accepted

4 votes
Answer accepted
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 02, 2020 • edited

Hi @[deleted] 

Not natively via administration, etc.

The simplest option would be to create a new custom field - Text Field (multi-line) - which has a much larger character limit.

Ste

3 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 03, 2020

You'd need to rewrite a chunk of Jira, including the database structure.

If you need text fields to be longer, simply use the multi-line text fields which are intended for longer text.

Sure, but multi line text fields can have line breaks which cause parsing errors in web requests. Not an unreasonable request :)

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 23, 2023

Line breaks do not cause any problems in Atlassian software, as they are all served up as standard for HTML.

If you're having parsing errors, that's a bug in what you are using to parse the page.

Thats what I thought as well, Atlassian is currently investigating if it was unintended behavior or not. It happens consistently when trying to POST custom field data as smart values.

In the meanwhile I figured that one can just use smart value functions to replace the linebreaks with something else to prevent the errors.

For example with spaces:

{{issue.fields.customfield_XXX.jsonEncode.replace("\\n", " ")}}

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