Inconsistent results with smart value conditionals

[Brock Jolet]

I have a triggerIssue with three linked issues of two different link types. I want only to target a specific link type. I somewhat have this working if I start from an API call, but I get different results if I start from a native smart value.

Example:

{{#webhookResponse.body.fields.issuelinks}}{{#if(equals(type.id,"10011"))}}{{inwardIssue.key}},{{/}}{{/}}

This returns a string of "TEST-15,TEST-16", the 2 of 3 links that match "10011".

On the other hand...

{{#issue.issuelinks}}{{#if(equals(type.id,"10011"))}}{{inwardIssue.key}},{{/}}{{/}}  

This returns null when I expected the same results.

The data I get back from an API call for {{webhookResponse.body.fields.issuelinks}} is a block of text and values. The equivalent {{issue.issuelinks}} returns only the three issue keys.

However, these two queries seem to produce the exact same results:

Kid Keys: {{webhookResponse.body.fields.issuelinks.inwardIssue.key}} | Link Types: {{webhookResponse.body.fields.issuelinks.type.id}}

Kid Keys: {{issue.issuelinks.inwardIssue.key}} | Link Types: {{issue.issuelinks.type.id}}

I could move forward using an API call, but I was hoping to use native smart values for this rule. Any help with formatting would be appreciated.

[Bill Sheboy · Accepted solution]

Hi @Brock Jolet 

I reproduced the symptom you are seeing, and...

The webhookResponse is text and the data directly from the issue is not so it has typing information.  For {{issue.issueLinks}}, type.id should be a number for comparison...However with the issue conditional filtering, type.id apparently does not work.  The type.id value is present and it just doesn't pass the conditional.  I recommend submitting a defect to Atlassian for this difference here: https://support.atlassian.com/contact/#/

I have found there are several problems when using conditional filtering and passing issue fields to functions; that is, there is inconsistency in success :^)

Now for a work-around: from my tests, type.name can be filtered with a conditional within the iterator.  Please try substituting in the name of your link type to see how that helps.

Kind regards,
Bill

[Brock Jolet]

Once again, you've saved the day! Switching to type.name was all I needed to do.

{{#issue.issuelinks}}{{#if(equals(type.name,"Hierarchy [Gantt]"))}}{{inwardIssue.key}},{{/}}{{/}}

[Bill Sheboy]

Awesome; I am glad that helped.

And I still recommend submitting the defect as there is a problem in either/both the REST API method or the rule handling of the results.

Regarding the problems of fields, functions, conditionals inconsistencies...I have submitted several for those "opportunities".

[Maksim Marholin]

Hi @Brock Jolet

it seems based on your own investigation, that API call and smart values return data in a different format.

I suspect that is the reason you don't get the expected result.

You probably can build something similar with smart values, but I'm afraid API approach will be cleaner.

[Jose Luis Gonzalez 2]

Hi,

you should use the .eq(<number>) function for numeric comparisons. Optionally, the .asNumber function to convert from string to numeric values.

Here is the example that worked with the native smart value:

{{#issue.issuelinks}}{{#if(type.id.eq(10001))}}{{type.id}}=>{{inwardIssue.key}}{{/}},{{/}}  

and it worked:

Documentation

For numeric comparisons, please use gt(),gte(), eq(), lt(), lte()

The following documentation explains the functions: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/