Incompatible add-ons: how to check usage and what to do?


we want to upgrade to latest version of Confluence (from 5.1.1 to 5.7) and JIRA (from 6.1.5 to 6.4) and we have used the Confluence/JIra addon checker which has identified:

16 Incompatible Confluence add-ons (for Confluence 5.7)

  1. Chart Plugin

  2. Code Macro Plugin

  3. Confluence browser fixes

  4. Confluence Contributors Plugin

  5. Confluence Mobile Plugin

  6. Confluence What's New

  7. Copy Space Plugin

  8. IM Presence NG Plugin

  9. Information Macros

  10. Layout Macros

  11. Live Search Macros

  12. Page Tree Plugin

  13. Share Page

  14. Table of Contents Plugin

  15. User Lister

  16. Widget Connector

3 Incompatible JIRA add-ons (for JIRA 6.4)

  1. Jenkins Plugin for JIRA

  2. JIRA Welcome Plugin

  3. Project Metrics

Our problem is that we are not certain if these plugins are really used by the end users and if we could disable them. Is it possible in some or other way to identify usage of these add-ons, either through the administration UI or by looking into DB?

 If we are not going to disable them, then we have the option to either upgrade to earlier application version or ask the vendor for a upgrade. Or do we have other options?


3 answers

2 votes
Daniel Wester Community Champion Mar 26, 2015

It all depends on what the plugin does. One suggestion might be to look at the access logs if the addons's core functionality has a unique page that it serves up. Expand the list of modules of that the add-on provides and check what it actually provides. That will tell you real quick if you can look in access logs, custom fields or other things.

The nuclear version is to disable the plugin for a day and see if it gets noticed by user base (depending on your env that may/may not be practicable though).

As far as contacting the add-on developers - I'd go ahead and do it now. If you don't get an eta of when it will be compatible - then it might be a signal of concern. Most add-on developers already know the work involved to get it compatible to the next version (at least for minor version compatibility). That said - I wouldn't expect that add ons are compatible as soon as the next version of a product is released since the EAP versions aren't always the same that are released as the final version;

Hi Shalini.

Unfortunately, there is no way to check for sure which plugins are being used and which ones are not, even looking the database.

Usually, the JIRA administrator evaluate the functionalities of a plugin and decide if the plugin is important enough to be in JIRA.

About the incompatible plugins, the fact that they are marked as incompatible does not mean they will not work in the latest version of Confluence or JIRA. Developers need some time to test the plugins to the latest version and, most of them are compatible, and the developers only sets a larger version range to the compatibility list of the plugin.

The best approach here, from my experience, is wait some weeks for the developers, and if one of the plugins still shows as incompatible, contact the developers or remove the plugin.

I think I did not help much on this, but if you have any doubts about what I said, let me know.


As you mention the "Confluence/JIra addon checker", here is how to use it:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,084 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you