Dear all,I am actually testing incoming email in order to create Jira ticket accordingly.I have seen so far that the default mapping is as below :Email subject => issue summaryEmail body => issue descriptionAttached file => issue attachmentsWhat is the way to map other fields from a potential email body ?Regards

Incoming email mapping to Jira Issue

Dear all,

I am actually testing incoming email in order to create Jira ticket accordingly.

I have seen so far that the default mapping is as below :

What is the way to map other fields from a potential email body ?

Regards

1 vote

Answer accepted

you can use automation. here is an example of something I am doing using Comment but you can do similar with {{issue.description}}...

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