Incoming Mail - GMAIL

Salim Hammar October 14, 2024

Hello 

 

i have created one "incoming mail server" and one "mail handlers" 

mail_handler.png

 

You need to know i have access to 3 projects with this "keyproject":

- TES

- TEST

- TEST2

 

so now i would like to create issue from email create issue in the project "TEST" so i have insert in the subject mail " [TEST] - Hello Hello"

body mail : 

 

this is test 

 

and the issue don't created you know why ?

 

Thanks in advance 

1 answer

0 votes
Jehan Bhathena
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 27, 2024

Hi @Salim Hammar 

When you setup the Mail Handler there is an option to Test the Conn, does that show any imported mails?

Also, if possible can u share the details of your mail handler setup? If you can share some images we could help you figure out if the Folder path is configured correctly?

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