Include a custom field with wiki style renderer in custom email template of scriptrunner post functi

[Thomas König]

Hi,

in this answer, it is shown how to include the content of a custom field in the custom email template of the scriptrunner post function. So in the custom email template I'm now using

<% out << issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("MyField")) %>

However, MyField is a custom field that uses a wiki style renderer and in the e-mail (which is send as HTML), it just displays the text of the field without any formatting and without any linebreaks.

Is there a way to nicely format a the text from the custom field in the e-mail?

Cheers, Thomas

[Andrey Mayskiy]

Hi @Thomas König ,

I resolved the same task with IssueRenderContext -

Condition and Configuration:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.fields.renderer.IssueRenderContext


def rendererManager = ComponentAccessor.getComponent(com.atlassian.jira.issue.RendererManager.class)
def wikiRenderer = rendererManager.getRendererForType("atlassian-wiki-renderer")
def renderContext = new IssueRenderContext(issue) 
def myCf = ComponentAccessor.customFieldManager.getCustomFieldObjects(issue)?.findByName("my_cf")

//Don't forget to map rendered value:
config.renderedMyCf = wikiRenderer.render(issue.getCustomFieldValue(myCf) as String, renderContext)

Email Template:

${renderedMyCf}

Good luck!

[Lara Arthur]

Hi Andrey...looking for some feedback on this. I had used this same logic to render my description field a while back and it no longer works. So I tried it with your solution to render a custom field and that is not working either.

Any insight? It's throwing an error saying the variable [renderedMyCf] is undeclared

And of course right after I posted this I actually checked the output via SR preview and it is rendering. Do you know why it's showing the red X though?

[Thomas König]

I have not found a proper way to do this, yet. However, using the Automation for Jira plugin to send the e-mails allows to at least keep the line breaks from the custom field.

[Lara Arthur]

@Thomas König - it does look like Andrey's solution works

[Florian PEREZ]

I don't think you can keep the visual form of a customfield since email are not using the same style display with Jira. 

I'll keep an eye on this topic in case i'm wrong but I strongly doubt on this  !  

Keep having fun with Jira !