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In few project, for selected issues on click of “Done” status following error is thrown

Gajanan Sasane
Gajanan Sasane July 19, 2021

Hi,
In a few projects, for selected issues on click of “Done” status following error is thrown:

Kindly suggest.

image-2021-06-18-15-44-32-698.pngimage-2021-06-18-15-44-37-823.png

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2 answers

1 vote
Fazila Ashraf
Fazila Ashraf
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July 19, 2021

Hi @Gajanan Sasane 

Are there any custom validators or postfunctions in the Done transition?

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Gajanan Sasane
Gajanan Sasane July 21, 2021

Hi @Fazila Ashraf :

Thanks for your response.
Please refer to the below screenshot for your reference.

Workflow.png

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Jonas Ekström
Jonas Ekström
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July 19, 2021

Hi,

If you have access to the application server, I'd look into the atlassian-jira.log file
It usually provides a bit more details when a transition fails.

In case you don't have access to the server, create a support zip https://confluence.atlassian.com/support/create-a-support-zip-790796819.html
And look for the time where you attempted a transition.


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Gajanan Sasane
Gajanan Sasane July 22, 2021

Hi @Jonas Ekström 
Please refer to the below logs:

2021-07-22 11:07:41,713 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex total (noFieldIndexers: 166, sum: 1167328ms): [{field: watcher, addIndex: {sum/allSum:33.5%, sum:391197ms, avg:1.1ms, max:468ms, count:351523}}, {field: attachment, addIndex: {sum/allSum:30.9%, sum:360200ms, avg:1.0ms, max:122ms, count:351523}}, {field: voter, addIndex: {sum/allSum:12.8%, sum:149436ms, avg:0.4ms, max:109ms, count:351523}}, {field: scriptrunner, addIndex: {sum/allSum:5.9%, sum:69363ms, avg:53.2ms, max:1027ms, count:1303}}, {field: customfield_11201 (Residual Exposure), addIndex: {sum/allSum:5.6%, sum:65765ms, avg:50.5ms, max:367ms, count:1303}}, {field: customfield_10004 (Sprint), addIndex: {sum/allSum:4.2%, sum:48767ms, avg:37.4ms, max:999ms, count:1303}}, {field: customfield_10000 (Epic Link), addIndex: {sum/allSum:3.2%, sum:37164ms, avg:28.5ms, max:909ms, count:1303}}, {field: customfield_11200 (Exposure), addIndex: {sum/allSum:1.7%, sum:19618ms, avg:15.1ms, max:84ms, count:1303}}, {field: customfield_10005 (Rank), addIndex: {sum/allSum:0.7%, sum:8352ms, avg:6.4ms, max:76ms, count:1303}}, {field: labels, addIndex: {sum/allSum:0.2%, sum:2759ms, avg:2.1ms, max:57ms, count:1303}}]
2021-07-22 11:07:41,713 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex snapshot (noFieldIndexers: 166, sum: 3476ms): [{field: customfield_11201 (Residual Exposure), addIndex: {sum/allSum:37.5%, sum:1305ms, avg:43.5ms, max:155ms, count:30}}, {field: scriptrunner, addIndex: {sum/allSum:19.7%, sum:684ms, avg:22.8ms, max:96ms, count:30}}, {field: customfield_10004 (Sprint), addIndex: {sum/allSum:13.6%, sum:472ms, avg:15.8ms, max:91ms, count:30}}, {field: customfield_11200 (Exposure), addIndex: {sum/allSum:11.7%, sum:405ms, avg:13.5ms, max:20ms, count:30}}, {field: customfield_10000 (Epic Link), addIndex: {sum/allSum:8.8%, sum:306ms, avg:10.2ms, max:35ms, count:30}}, {field: customfield_10005 (Rank), addIndex: {sum/allSum:3.5%, sum:122ms, avg:4.1ms, max:30ms, count:30}}, {field: attachment, addIndex: {sum/allSum:1.0%, sum:34ms, avg:1.2ms, max:13ms, count:30}}, {field: labels, addIndex: {sum/allSum:0.9%, sum:32ms, avg:1.1ms, max:22ms, count:30}}, {field: versions, addIndex: {sum/allSum:0.5%, sum:17ms, avg:0.6ms, max:1ms, count:30}}, {field: components, addIndex: {sum/allSum:0.5%, sum:17ms, avg:0.6ms, max:1ms, count:30}}]
2021-07-22 11:08:20,059 http-nio-8080-exec-306 INFO anonymous 668x19276421x2 186m003 172.16.202.170 /login.jsp [c.a.c.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on OU=India,DC=mastek,DC=com took 5838ms
2021-07-22 11:08:37,669 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,669 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,669 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,669 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,685 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,685 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,685 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,685 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,685 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,685 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,701 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,701 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,701 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,701 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,701 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,701 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,701 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,701 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,716 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,716 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,716 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,716 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,732 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,732 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,732 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,732 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,748 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,748 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,748 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,748 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,763 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,763 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,763 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,763 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:37,779 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:08:37,779 http-nio-8080-exec-289 INFO Senthi761392 668x19276509x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:08:56,265 http-nio-8080-exec-289 ERROR admin 668x19276609x1 lj33k7 172.16.202.170 /secure/WorkflowUIDispatcher.jspa [c.a.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 31 from workflow 51447 on issue 'ZACTP-1972'
com.atlassian.jira.exception.DataAccessException: Error occurred while storing issue.
at com.atlassian.jira.issue.IssueImpl.store(IssueImpl.java:1220)
at com.atlassian.jira.workflow.function.issue.GenerateChangeHistoryFunction.execute(GenerateChangeHistoryFunction.java:43)
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)
at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:557)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:842)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:799)
at com.atlassian.jira.bc.issue.DefaultIssueService.transition(DefaultIssueService.java:510)
at com.atlassian.jira.web.action.workflow.SimpleWorkflowAction.doExecute(SimpleWorkflowAction.java:28)
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 62 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 10 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)
Caused by: org.ofbiz.core.entity.GenericEntityNotFoundException: Tried to update an entity that does not exist.
at org.ofbiz.core.entity.GenericDAO.singleUpdate(GenericDAO.java:366)
at org.ofbiz.core.entity.GenericDAO.customUpdate(GenericDAO.java:282)
at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:262)
at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:232)
at org.ofbiz.core.entity.GenericHelperDAO.store(GenericHelperDAO.java:257)
at org.ofbiz.core.entity.GenericDelegator.store(GenericDelegator.java:1721)
at org.ofbiz.core.entity.GenericValue.store(GenericValue.java:118)
at com.atlassian.jira.issue.IssueImpl.store(IssueImpl.java:1217)
... 270 more
2021-07-22 11:09:28,486 http-nio-8080-exec-253 ERROR admin 669x19276768x1 lj33k7 172.16.202.170 /secure/WorkflowUIDispatcher.jspa [c.a.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 31 from workflow 141921 on issue 'PPHE-5'
com.atlassian.jira.exception.DataAccessException: Error occurred while storing issue.
at com.atlassian.jira.issue.IssueImpl.store(IssueImpl.java:1220)
at com.atlassian.jira.workflow.function.issue.GenerateChangeHistoryFunction.execute(GenerateChangeHistoryFunction.java:43)
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)
at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:557)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:842)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:799)
at com.atlassian.jira.bc.issue.DefaultIssueService.transition(DefaultIssueService.java:510)
at com.atlassian.jira.web.action.workflow.SimpleWorkflowAction.doExecute(SimpleWorkflowAction.java:28)
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 62 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 10 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)
Caused by: org.ofbiz.core.entity.GenericEntityNotFoundException: Tried to update an entity that does not exist.
at org.ofbiz.core.entity.GenericDAO.singleUpdate(GenericDAO.java:366)
at org.ofbiz.core.entity.GenericDAO.customUpdate(GenericDAO.java:282)
at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:262)
at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:232)
at org.ofbiz.core.entity.GenericHelperDAO.store(GenericHelperDAO.java:257)
at org.ofbiz.core.entity.GenericDelegator.store(GenericDelegator.java:1721)
at org.ofbiz.core.entity.GenericValue.store(GenericValue.java:118)
at com.atlassian.jira.issue.IssueImpl.store(IssueImpl.java:1217)
... 270 more
2021-07-22 11:10:03,848 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,848 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,848 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,848 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,864 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,864 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,864 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,864 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,864 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,864 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,879 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,879 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,879 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,879 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,895 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,895 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,895 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,895 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,895 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,895 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,911 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,911 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,926 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,926 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,926 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,926 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,942 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,942 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,958 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,958 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,958 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,958 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,973 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,973 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:03,973 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:10:03,973 http-nio-8080-exec-272 INFO Senthi761392 670x19276813x2 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.security.WorkflowBasedPermissionManager] DELETE_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:10:11,739 JiraIndexCommitThread-5 INFO [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=14, totalCount=272197, periodSec=300, flushIntervalMillis=21428, indexDirectory=E:\Atlassian\Application Data\JIRA\caches\indexesV1\worklogs, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@6bb28d6e, indexDirectoryId=MMapDirectory@E:\Atlassian\Application Data\JIRA\caches\indexesV1\worklogs lockFactory=org.apache.lucene.store.NativeFSLockFactory@676f9090
2021-07-22 11:10:54,070 http-nio-8080-exec-260 INFO Senthi761392 670x19276868x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [j.r.p.wbsgantt.task.DefaultWbsManager] Not a template issue type.
2021-07-22 11:11:11,728 JiraIndexCommitThread-19 INFO [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=3, totalCount=16601, periodSec=360, flushIntervalMillis=120000, indexDirectory=E:\Atlassian\Application Data\JIRA\caches\indexesV1\comments, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@4eec7653, indexDirectoryId=MMapDirectory@E:\Atlassian\Application Data\JIRA\caches\indexesV1\comments lockFactory=org.apache.lucene.store.NativeFSLockFactory@676f9090
2021-07-22 11:11:11,743 JiraIndexCommitThread-7 INFO [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=12, totalCount=46272, periodSec=360, flushIntervalMillis=30000, indexDirectory=E:\Atlassian\Application Data\JIRA\caches\indexesV1\changes, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@13f6443e, indexDirectoryId=MMapDirectory@E:\Atlassian\Application Data\JIRA\caches\indexesV1\changes lockFactory=org.apache.lucene.store.NativeFSLockFactory@676f9090
2021-07-22 11:11:15,665 Caesium-1-1 INFO ServiceRunner [c.a.j.p.h.service.ping.RefreshConnectionStatusJobHandler] Running RefreshConnectionStatusJobHandler...
2021-07-22 11:11:16,697 Caesium-1-4 INFO ServiceRunner [c.a.j.p.h.service.connect.InstallGlancesJobHandler] Running InstallGlancesJobHandler...
2021-07-22 11:11:16,697 Caesium-1-4 INFO ServiceRunner [c.a.j.p.h.service.connect.InstallGlancesJobHandler] There is no link to Hipchat, no need to install glances.
2021-07-22 11:11:18,838 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:704, numberEndEvents:704, numberSendEvents:464, numberEventsInTransactions:14864, numberOfPluginEnableEvents:281
2021-07-22 11:11:28,417 http-nio-8080-exec-233 INFO Senthi761392 671x19276908x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [j.r.p.wbsgantt.task.DefaultWbsManager] Not a template issue type.
2021-07-22 11:11:29,105 http-nio-8080-exec-260 WARN bhavins 671x19276915x1 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:11:29,542 httpclient-callbacks:thread-3391 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'

2021-07-22 11:11:30,449 http-nio-8080-exec-280 WARN bhavins 671x19276924x1 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:11:31,668 http-nio-8080-exec-265 INFO Senthi761392 671x19276929x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [j.r.p.wbsgantt.task.DefaultWbsManager] Not a template issue type.
2021-07-22 11:11:31,964 http-nio-8080-exec-265 INFO Senthi761392 671x19276929x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [c.a.j.p.webhooks.matcher.JqlEventMatcher_SLOW] JQL query '{project = "“JIRABOT”"} AND {key in ("CHHICS-38")}' produced lucene query and took '62' ms to run.
2021-07-22 11:11:32,340 httpclient-callbacks:thread-3391 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'

2021-07-22 11:11:34,512 http-nio-8080-exec-284 INFO Senthi761392 671x19276937x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [j.r.p.wbsgantt.task.DefaultWbsManager] Not a template issue type.
2021-07-22 11:11:34,605 http-nio-8080-exec-208 WARN bhavins 671x19276938x2 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:11:35,168 httpclient-callbacks:thread-3391 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'

2021-07-22 11:11:51,372 http-nio-8080-exec-303 WARN bhavins 671x19276986x2 xcsg7n 172.16.202.170 /secure/DetailsViewAjaxIssueAction.jspa [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:11:52,294 http-nio-8080-exec-233 WARN bhavins 671x19276990x1 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details/details [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:11:53,872 http-nio-8080-exec-280 WARN bhavins 671x19276999x2 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:12:04,717 http-nio-8080-exec-270 INFO bhavins 672x19277057x1 xcsg7n 172.16.202.170 /secure/DetailsViewAjaxIssueAction.jspa [c.a.j.p.webhooks.matcher.JqlEventMatcher_SLOW] JQL query '{project = "“JIRABOT”"} AND {key in ("PHOEN-269")}' produced lucene query and took '141' ms to run.
2021-07-22 11:12:04,732 http-nio-8080-exec-270 WARN bhavins 672x19277057x1 xcsg7n 172.16.202.170 /secure/DetailsViewAjaxIssueAction.jspa [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:12:05,076 http-nio-8080-exec-253 WARN bhavins 672x19277058x1 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details/details [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:12:09,529 HealthCheck:thread-3 ERROR ServiceRunner [c.a.t.j.healthcheck.support.GadgetFeedUrlHealthCheck] An error occurred when performing the Gadget feed URL healthcheck
org.apache.http.conn.ConnectTimeoutException: Connect to jira.mastek.com:443 [jira.mastek.com/192.168.100.54] failed: connect timed out
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:151)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
at com.atlassian.troubleshooting.jira.healthcheck.support.GadgetFeedUrlHealthCheck.check(GadgetFeedUrlHealthCheck.java:56)
at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:49)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketTimeoutException: connect timed out
at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:339)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
... 16 more
2021-07-22 11:12:11,733 JiraIndexCommitThread-17 INFO [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=49, totalCount=1113698, periodSec=300, flushIntervalMillis=6122, indexDirectory=E:\Atlassian\Application Data\JIRA\caches\indexesV1\issues, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@20fbb2f0, indexDirectoryId=MMapDirectory@E:\Atlassian\Application Data\JIRA\caches\indexesV1\issues lockFactory=org.apache.lucene.store.NativeFSLockFactory@676f9090
2021-07-22 11:12:41,735 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex total (noFieldIndexers: 166, sum: 1171450ms): [{field: watcher, addIndex: {sum/allSum:33.4%, sum:391257ms, avg:1.1ms, max:468ms, count:351561}}, {field: attachment, addIndex: {sum/allSum:30.8%, sum:360238ms, avg:1.0ms, max:122ms, count:351561}}, {field: voter, addIndex: {sum/allSum:12.8%, sum:149451ms, avg:0.4ms, max:109ms, count:351561}}, {field: scriptrunner, addIndex: {sum/allSum:6.0%, sum:70093ms, avg:52.3ms, max:1027ms, count:1341}}, {field: customfield_11201 (Residual Exposure), addIndex: {sum/allSum:5.7%, sum:67348ms, avg:50.2ms, max:367ms, count:1341}}, {field: customfield_10004 (Sprint), addIndex: {sum/allSum:4.2%, sum:49306ms, avg:36.8ms, max:999ms, count:1341}}, {field: customfield_10000 (Epic Link), addIndex: {sum/allSum:3.2%, sum:37384ms, avg:27.9ms, max:909ms, count:1341}}, {field: customfield_11200 (Exposure), addIndex: {sum/allSum:1.7%, sum:20166ms, avg:15.0ms, max:84ms, count:1341}}, {field: customfield_10005 (Rank), addIndex: {sum/allSum:0.7%, sum:8594ms, avg:6.4ms, max:76ms, count:1341}}, {field: labels, addIndex: {sum/allSum:0.2%, sum:2806ms, avg:2.1ms, max:57ms, count:1341}}]
2021-07-22 11:12:41,735 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex snapshot (noFieldIndexers: 166, sum: 4122ms): [{field: customfield_11201 (Residual Exposure), addIndex: {sum/allSum:38.4%, sum:1582ms, avg:41.6ms, max:136ms, count:38}}, {field: scriptrunner, addIndex: {sum/allSum:17.7%, sum:729ms, avg:19.2ms, max:153ms, count:38}}, {field: customfield_11200 (Exposure), addIndex: {sum/allSum:13.3%, sum:547ms, avg:14.4ms, max:25ms, count:38}}, {field: customfield_10004 (Sprint), addIndex: {sum/allSum:13.1%, sum:538ms, avg:14.2ms, max:162ms, count:38}}, {field: customfield_10005 (Rank), addIndex: {sum/allSum:5.9%, sum:242ms, avg:6.4ms, max:61ms, count:38}}, {field: customfield_10000 (Epic Link), addIndex: {sum/allSum:5.3%, sum:219ms, avg:5.8ms, max:62ms, count:38}}, {field: watcher, addIndex: {sum/allSum:1.4%, sum:59ms, avg:1.6ms, max:27ms, count:38}}, {field: labels, addIndex: {sum/allSum:1.1%, sum:46ms, avg:1.2ms, max:22ms, count:38}}, {field: attachment, addIndex: {sum/allSum:0.9%, sum:38ms, avg:1.0ms, max:11ms, count:38}}, {field: fixVersions, addIndex: {sum/allSum:0.6%, sum:23ms, avg:0.6ms, max:3ms, count:38}}]
2021-07-22 11:12:42,641 http-nio-8080-exec-266 INFO anonymous 672x19277123x1 njt60v 172.16.202.170 /rest/gadget/1.0/login [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=6, totalCount=330327, periodSec=308, flushIntervalMillis=51491, indexDirectory=null, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@1c268b5b, indexDirectoryId=RAMDirectory@32f99436 lockFactory=org.apache.lucene.store.SingleInstanceLockFactory@4397c182
2021-07-22 11:12:51,767 http-nio-8080-exec-257 WARN bhavins 672x19277140x2 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:12:54,782 http-nio-8080-exec-303 WARN bhavins 672x19277146x2 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:12:56,533 http-nio-8080-exec-281 WARN bhavins 672x19277152x2 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:12:56,908 http-nio-8080-exec-253 WARN bhavins 672x19277158x2 xcsg7n 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:13:48,036 http-nio-8080-exec-307 INFO Senthi761392 673x19277207x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [j.r.p.wbsgantt.task.DefaultWbsManager] Not a template issue type.
2021-07-22 11:13:48,927 httpclient-callbacks:thread-3392 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'

2021-07-22 11:14:27,398 http-nio-8080-exec-289 INFO Senthi761392 674x19277388x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [j.r.p.wbsgantt.task.DefaultWbsManager] Not a template issue type.
2021-07-22 11:14:28,429 httpclient-callbacks:thread-3392 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'

2021-07-22 11:14:31,664 http-nio-8080-exec-303 INFO Senthi761392 674x19277394x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [j.r.p.wbsgantt.task.DefaultWbsManager] Not a template issue type.
2021-07-22 11:14:32,336 httpclient-callbacks:thread-3392 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'

2021-07-22 11:14:35,617 http-nio-8080-exec-266 INFO Senthi761392 674x19277400x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [j.r.p.wbsgantt.task.DefaultWbsManager] Not a template issue type.
2021-07-22 11:14:36,211 httpclient-callbacks:thread-3392 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'

2021-07-22 11:14:44,180 http-nio-8080-exec-293 INFO Viralk151278 674x19277410x2 j2w6sg 172.16.202.170 /rest/tempo-timesheets/4/worklogs/714849 [c.a.j.p.webhooks.matcher.JqlEventMatcher_SLOW] JQL query '{project = "“JIRABOT”"} AND {key in ("ZACTP-3957")}' produced lucene query and took '125' ms to run.
2021-07-22 11:15:11,760 JiraIndexCommitThread-6 INFO [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=12, totalCount=272209, periodSec=300, flushIntervalMillis=25001, indexDirectory=E:\Atlassian\Application Data\JIRA\caches\indexesV1\worklogs, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@6bb28d6e, indexDirectoryId=MMapDirectory@E:\Atlassian\Application Data\JIRA\caches\indexesV1\worklogs lockFactory=org.apache.lucene.store.NativeFSLockFactory@676f9090
2021-07-22 11:16:18,860 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:704, numberEndEvents:704, numberSendEvents:464, numberEventsInTransactions:14864, numberOfPluginEnableEvents:281
2021-07-22 11:16:30,642 http-nio-8080-exec-272 WARN Bhavin14901 676x19277754x1 1wz9jhx 172.16.202.170 /rest/greenhopper/1.0/xboard/issue/details.json [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.atlassian.jira.util.dbc.Assertions$NullArgumentException - config should not be null!'.
2021-07-22 11:16:36,830 http-nio-8080-exec-160 INFO Viralk151278 676x19277814x1 j2w6sg 172.16.202.170 /rest/api/2/mypermissions [c.a.jira.security.WorkflowBasedPermissionManager] WORK_ON_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:16:36,830 http-nio-8080-exec-160 INFO Viralk151278 676x19277814x1 j2w6sg 172.16.202.170 /rest/api/2/mypermissions [c.a.jira.security.WorkflowBasedPermissionManager] WORK_ON_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:16:36,830 http-nio-8080-exec-160 INFO Viralk151278 676x19277814x1 j2w6sg 172.16.202.170 /rest/api/2/mypermissions [c.a.jira.security.WorkflowBasedPermissionManager] WORK_ON_ISSUES not granted by 'denied' workflow permission
2021-07-22 11:16:36,830 http-nio-8080-exec-160 INFO Viralk151278 676x19277814x1 j2w6sg 172.16.202.170 /rest/api/2/mypermissions [c.a.jira.security.WorkflowBasedPermissionManager] WORK_ON_ISSUES granted by permission scheme but DENIED by workflow
2021-07-22 11:16:41,767 JiraIndexCommitThread-18 INFO [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=20, totalCount=46292, periodSec=330, flushIntervalMillis=16500, indexDirectory=E:\Atlassian\Application Data\JIRA\caches\indexesV1\changes, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@13f6443e, indexDirectoryId=MMapDirectory@E:\Atlassian\Application Data\JIRA\caches\indexesV1\changes lockFactory=org.apache.lucene.store.NativeFSLockFactory@676f9090
2021-07-22 11:16:49,738 http-nio-8080-exec-233 INFO Senthi761392 676x19277834x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/updateData [j.r.p.wbsgantt.task.DefaultWbsManager] Not a template issue type.
2021-07-22 11:16:50,566 httpclient-callbacks:thread-3393 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'

2021-07-22 11:17:11,755 JiraIndexCommitThread-12 INFO [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=4, totalCount=16605, periodSec=360, flushIntervalMillis=90000, indexDirectory=E:\Atlassian\Application Data\JIRA\caches\indexesV1\comments, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@4eec7653, indexDirectoryId=MMapDirectory@E:\Atlassian\Application Data\JIRA\caches\indexesV1\comments lockFactory=org.apache.lucene.store.NativeFSLockFactory@676f9090
2021-07-22 11:17:30,584 http-nio-8080-exec-260 INFO Senthi761392 677x19277877x1 7vthrg 172.16.202.170 /rest/wbsgantt/latest/task [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=63, totalCount=1113761, periodSec=318, flushIntervalMillis=5060, indexDirectory=E:\Atlassian\Application Data\JIRA\caches\indexesV1\issues, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@20fbb2f0, indexDirectoryId=MMapDirectory@E:\Atlassian\Application Data\JIRA\caches\indexesV1\issues lockFactory=org.apache.lucene.store.NativeFSLockFactory@676f9090
2021-07-22 11:17:41,742 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex total (noFieldIndexers: 166, sum: 1174723ms): [{field: watcher, addIndex: {sum/allSum:33.3%, sum:391276ms, avg:1.1ms, max:468ms, count:351606}}, {field: attachment, addIndex: {sum/allSum:30.7%, sum:360276ms, avg:1.0ms, max:122ms, count:351606}}, {field: voter, addIndex: {sum/allSum:12.7%, sum:149464ms, avg:0.4ms, max:109ms, count:351606}}, {field: scriptrunner, addIndex: {sum/allSum:6.0%, sum:70434ms, avg:50.8ms, max:1027ms, count:1386}}, {field: customfield_11201 (Residual Exposure), addIndex: {sum/allSum:5.9%, sum:69008ms, avg:49.8ms, max:367ms, count:1386}}, {field: customfield_10004 (Sprint), addIndex: {sum/allSum:4.2%, sum:49411ms, avg:35.7ms, max:999ms, count:1386}}, {field: customfield_10000 (Epic Link), addIndex: {sum/allSum:3.2%, sum:37447ms, avg:27.0ms, max:909ms, count:1386}}, {field: customfield_11200 (Exposure), addIndex: {sum/allSum:1.8%, sum:20809ms, avg:15.0ms, max:84ms, count:1386}}, {field: customfield_10005 (Rank), addIndex: {sum/allSum:0.8%, sum:8819ms, avg:6.4ms, max:76ms, count:1386}}, {field: labels, addIndex: {sum/allSum:0.2%, sum:2850ms, avg:2.1ms, max:57ms, count:1386}}]

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Jonas Ekström
Jonas Ekström
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July 22, 2021

Hi,

Looking at the log together with your post function above I cannot see anything that looks strange to me.
My next step would be to run the integrity checker and see if that could find any inconsistency issues
https://confluence.atlassian.com/adminjiraserver/using-the-database-integrity-checker-938847667.html

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