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In automation, {{lookupIssues.Story Points.sum}}, when assigned to a variable is empty

For an automation rule, I have as my first component, an If JQL Condition query which returns a couple hundred issues that have story points.

Then I have a component that creates a variable called TotalStoryPoints from this smart value: {{lookupIssues.Story Points.sum}}

Then I have a component that logs the variable  TotalStoryPoints to the log

When I run the rule,  TotalStoryPoints is empty when I look in the audit log. 

Why does it not total up the story points for the issues from the JQL Query?


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Trudy Claspill
Community Leader
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Apr 20, 2023

The {{lookupIssues}} smart value is populated only by the Lookup Issues action. If you have not used that action, the smart value is empty.

Do note that the Lookup Issue action is limited to returning only 100 issues.

The CONDITION If JQL Matches does not return a list that you can act upon. It is meant to check if an issue you already have in hand matches the conditions specified in the JQL.

That worked!  Thanks!

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Bill Sheboy
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 20, 2023

Hi @Cash Coyne 

This seems the same/similar to the other question you recently posted here:

I recommend posting images of your complete automation rule and the audit log details showing the rule execution.  That will provide context for the symptoms you describe and help the community to offer ideas.  Thanks!

Kind regards,

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