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In sprint board the status is in Progress and pending it is automatically getting strikeoff without closing the ticket. When user moving the closed status or done status in that time only get the option strike option. But in this case, I am getting this strike.
What would be the reason?
Any Suggestions will be helpful.
Hi @Mohan ,
An issue is striked when its resolution field is not empty. Please check if you update your resolution field when you transition it to In Progress or Pending.
Some place you can check: