Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Importing subtasks is giving me 'not a subtask' error message

I have a csv with several subtasks that I want to import and associate to an existing task. I set things up such that in the csv there is a column called parent with parent issue id number in it (ABCD-1) and I map that column to the jira field Parent ID in the import tool. I also have a column called Issue Type with the subtask issue name. The mapping tool does not give Issue Type as a field I can map to, so I don't know how to identify what issuetype to assign to the issue being created. When I run the import I get an error "doesn't have Subtask Issue Type, its Parent Id mapping will be ignored", it has created the issue using the default issuetype, not using the subtask name I provided in csv. So my question is

How do I map the Issue Type column to the issue being created

The online help shows issue type as a field I should be able to select in mapping tools, but I'm not seeing it. I have jira admin rights if that plays into it at all.

Thanks for any help


1 answer

1 accepted

3 votes
Answer accepted

I just found the answer to this in another post. The Issue Type field must be present on the Create Issue screen for that project in order for the Importer to present it as a mapping option.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you