Importing data from Pivotal Tracker

[aakash Dharmadhikari]

Hello,

I have a JIRA onDemand instance with GreenHopper and to start using this instance I need to import existing data from Pivotal Tracker.

I checked the documentation, but the instructions at http://confluence.atlassian.com/display/JIRA/Importing+Data+From+Pivotal+Tracker#ImportingDataFromPivotalTracker-AboutimportingfromPivotalTracker are not inline with the interface I see on JIRA onDemand.

Can anyone help me with this. It's critical for us to import this data in order to start using JIRA.

Thanks,

Aakash

[JohnA]

Hi Akash,

It's not currently possible to import Pivotal data directly into JIRA OnDemand, so instead what you need to do is import the data into a locally hosted instance of JIRA, (it's very easy to install and an average home computer has enough power to run it for this purpose), and then re-export the data into XML format to import into your OnDemand instance. The Pivotal is very sable and easy to use, so I wouldn't foresee you having many problems performing this process.

I believe that our developers are working to get all the external bug tracker import tools bundled into OnDemand, however, as it is still a new platform, these things take time so the best solution is to import/export it locally and then import the XML data into your OnDemand instance.

All the best,

John