Importing Sub-Tasks from CSV

I tried to import the Sub-Tasks from CSV to JIRA  from Issues --> Import Issues from CSV, i couldn't find the "Parent Id" column in JIRA fields. where as i am able to import Sub-Tasks from System --> External System Import.

As a JIRA Admin, I have access to System, but i can't give the JIRA Admin permissions to Project Users to export the Sub-Tassks from CSV via System.

Any solution for this, Your advices are much appreciated.


1 answer

0 vote

JIRA never imports sub-tasks without parent (via Issues -> CSV or External System import) as that will lead to "orphaned" sub-tasks. Seems like a bug to me.

Hei Tarun...Thanks for the Reponse...Im trying to add Sub-Tasks to an existing Issue, I have the Parent ID. but when i map the Fields of CSV with JIRA.... im not seeing the "Parent Id" in JIRA fields...when i tried to do from Issues. Where as i can see Parent ID, while importing from Systems, Hope i am clear..

Tarun Sapra Community Champion Dec 04, 2017

Hello @Nagaraju Adapa - Both CSV importers server different purpose, one is for migrating data ( only for admin thus it includes all fields like parent id etc) other CSV import is for non-admin users and only contains sub-set of functionality and fields.

Please see this similar bug reported here about parent id

and the response from Atlassian

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,331 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot